Privacy Policy for GlowScan AI
Last updated: January 6, 2025
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Application refers to GlowScan AI, the software program provided by the Company downloaded by You on any electronic device.
- Company (referred to as either "the Company", "We", "Us" or "Our") refers to GlowScan AI.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Application.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This may include:
- • Email address
- • First name and last name
- • Gender
- • Usage Data
- • Device information
- • Photos and images (for skin analysis purposes)
Skin Analysis Data
When you use our AI skin analysis feature, we collect and process:
- • Facial photographs submitted for analysis
- • Skin analysis results including overall skin score, individual condition scores, and estimated skin age
- • Analysis timestamp and metadata
- • Device information including model, OS version, and app version
Onboarding and Profile Data
During onboarding, we collect information to personalize your experience:
- • Gender selection and skin type
- • Skin concerns and skincare routine frequency
- • Skin progress barriers and advice sources
- • AI experience level and referral information
Third-Party Analytics
We use Mixpanel as a third-party analytics service to collect and analyze user behavior patterns. This helps us understand how users interact with our Service and improve the user experience.
For more information about Mixpanel's privacy practices, please visit:https://mixpanel.com/legal/privacy-policy/
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- • To provide and maintain our Service, including personalized skin analysis and skincare recommendations
- • To manage Your Account and provide access to different functionalities
- • For AI model training and improvement with your explicit consent
- • To provide personalized recommendations based on your data and usage patterns
- • To track your progress and show improvement metrics over time
- • To contact You with updates, notifications, and relevant information
Data Consent and Control
Image Sharing Consent
You have full control over whether your photos are shared for AI model training:
- • Analysis results are always saved for progress tracking
- • Photo sharing for AI training is optional and controllable
- • You can change consent preferences anytime in app settings
- • Opting out doesn't affect core app functionality
Your Data Rights
You have the right to:
- • Access your personal data
- • Correct inaccurate personal data
- • Delete your personal data
- • Restrict processing of your personal data
- • Object to processing of your personal data
- • Data portability - receive your data in a structured format
Data Retention
We retain your data only as long as necessary:
- • Account information: Until account deletion
- • Skin analysis results: Until account deletion for progress tracking
- • Photos: Based on consent preferences; deleted if consent withdrawn
- • Usage data: Generally 2 years for analytics
Security of Your Personal Data
We implement comprehensive security measures:
- • Encryption: All data encrypted in transit and at rest
- • Secure storage: Using Supabase with industry-standard security
- • Access controls: Limited access on need-to-know basis
- • Regular audits: Continuous security review and updates
- • Secure authentication: Including OAuth providers
Delete Your Personal Data
You may delete your information by:
- • Signing in to Your Account and visiting account settings
- • Contacting Us directly to request data deletion
- • Using data export and deletion features in the app
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us.
Apple App Store Compliance
This app complies with Apple's App Store Review Guidelines:
- • Clear disclosure of data collection and usage
- • Explicit consent before collecting sensitive data
- • User control over data sharing preferences
- • Appropriate security measures
- • Easy opt-out mechanisms
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We will notify you via email and/or prominent notice on Our Service prior to changes becoming effective.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
- • By email: support@glowscanai.app
- • Through the app's support section
- • By visiting our website: www.glowscanai.app
By using GlowScan AI, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.